Shipping Policy
Aurora Avenue
At Aurora Avenue, we aim to deliver your order efficiently and reliably. Below you will find information about our order processing and delivery times.
1. Processing Time
Orders are typically processed within 1–3 business days.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information so you can monitor your delivery.
2. Delivery Time
Estimated delivery time is 4–9 business days, depending on your location.
Please note that delivery times may vary due to factors beyond our control, including high demand periods, customs processing, or carrier delays.
3. Shipping Origin
Orders are shipped directly from our international fulfillment partners to ensure efficient processing and delivery.
4. Shipping Costs
Shipping fees are calculated at checkout based on your destination and order details.
Any applicable shipping costs will be clearly displayed before completing your purchase.
5. Shipping Responsibility
Once tracking information confirms that the order has been delivered to the provided address, responsibility for the package transfers to the customer.
Customers are responsible for providing accurate shipping information at checkout.
Address changes must be requested within 24 hours of placing the order.
6. Shipping Delays
While we work with reliable logistics partners, unexpected delays may occasionally occur due to factors such as weather conditions, customs inspections, or carrier disruptions.
Aurora Avenue is not responsible for delays caused by external shipping providers.
7. Contact Us
For shipping inquiries or assistance, please contact us:
Aurora Avenue
Email: info@aurora-avenue.com